Whether you are chosen by a committee or promoted from within to assume control of the organization, take charge. Do not assume. Ask those who selected you about their expectations and any specific goals, timelines, or restrictions.
When assuming a new position, let your leadership team know that you are there to lead and work with them in moving the organization to the next level. Let them know that you will challenge all their energies and creative thinking to provide customers with the highest quality products and services possible. Communicate the vision of making the organization the world class standard for similar businesses.
Rules
- Lead by example.
- Do walkabouts.
- Talk with your people, listen, and answer questions.
- Set the tone for establishing a positive work environment.
- Set the standard for ethical and professional behavior.
- Never allow discrimination, racism, or sexist behavior.
- Communicate the vision, mission, goals, and performance expectations of the organization.
- Never let personal attacks on your integrity or credibility go unanswered.
- Remove and or reassign poor managers.
- Measure and monitor everything that is important.